In recent years, the Internet has become an increasingly important means of communication between citizens, businesses and government administrative bodies. Through the consistent use of modern information and communication technologies, administrative processes have become far more efficient and customer-friendly. As a modern service institution, RTR has responded to this development by establishing and continuously developing the eRTR Web portal, which makes it possible to conduct official business with the regulatory authority unbureaucratically.
In order to use the Web interface, it is necessary to register and request a user ID and password. Once the data has been transmitted to the regulatory authority and checked, the user is informed of his/her user ID. This allows users to take advantage of all the services offered and to manage their master data online. It is also possible to use the Austrian citizen's card. Some of eRTR services are:
- General approvals: Registration and cancellation
- Financial contribution: Submission of data on projected and actual revenues
- Funding applications: Submission and management
- Data gathering: Data submission
- Numbering: Requests and returns of phone numbers
- Federal Constitutional Act on Media Cooperation and Media Funding: Data submission
- Conciliation bodies: Data submission and administration of conciliation cases
- Notification of incidents with a significant impact on communications networks or services
- Inspection of ongoing mass proceedings
- Emergency call routing: Data exchange
General transmission of documents (no registration needed via "Einbringungsportal")
In the eRTR portal, the user can fill out forms online and either send them to RTR directly or upload them. State-of-the-art security technology ensures that all data transferred remains strictly confidential.