Fair rules must apply online as well – especially for platforms that we use on a daily basis to communicate and consume media. You can use our portal to submit your complaint if certain rules have been violated. Let the RTR team of experts support you!
What can I complain about?
The internal complaint-handling system of an online platform according to the DSA did not resolve my problem.
A media service provider is not complying with mandatory accessibility rules.
A video-sharing platform does not have a reporting system and/or does not allow user ratings.
A large online platform does not follow the copyright law an does not provide any assistance.
The 5 steps of filing complaint:
Contact:
To file a complaint, please use the complaint form. To contact us regaring already initiated proceedings, please write to beschwerdestelle@rtr.at